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If requesting help, make sure to mention what game you are attempting to use ACT with.
For the best FFXIV support, join Ravahn's Discord Server. Also check out ngld's FFXIV FAQ for starter diagnostics. Lastly, Jojo's setup guide.

Using ACT with Norton Security. is working with some extra steps.

Deinstall Norton.

Set Windows Firewall to allow ACT.

restart

Install Norton.

Allow ACT with user configuration in Norton. (activate everything).


Now it should work

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