ACT will not start

arcticxdeath

Hello, I have been happily using ACT for a few months now. The past couple days, however, it will not start. It does not do anything visible at all, literally nothing. I have reinstalled without and with clearing AppData, with reboots - still no luck. I looked in the log file for the most recent install after trying to start it. Here is the single line it has logged:

Application-Start 2021-10-17T09:33:25 (v3.5.0     Release: 273 | .NET v4.8+ (528372) | OS Microsoft Windows NT 10.0.19042.0) E9

I do not know what else to try or what other info to give.

EQAditu

Look at the Windows Event Viewer.

arcticxdeath

Thanks for the quick response I looked in there - 3 errors and 1 info are generated each time I start ACT:

1)

Application: Advanced Combat Tracker.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.Runtime.InteropServices.SEHException

   at Advanced_Combat_Tracker.ActLoader..ctor(System.String[])

   at Advanced_Combat_Tracker.ActLoader.Main(System.String[])


2)

Faulting application name: Advanced Combat Tracker.exe, version: 3.5.0.273, time stamp: 0x5fb9d7da

Faulting module name: KERNELBASE.dll, version: 10.0.19041.1202, time stamp: 0xc9db1934

Exception code: 0xc0000006

Fault offset: 0x0000000000034f99

Faulting process id: 0xf88

Faulting application start time: 0x01d7c377669de213

Faulting application path: \Advanced Combat Tracker\Advanced Combat Tracker.exe

Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Report Id: e363f319-06ca-41db-b113-fb2ea8068772

Faulting package full name: 

Faulting package-relative application ID: 


3)

Windows cannot access the file C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Core\73d4c7241519af17f6f645768e72fed4\System.Core.ni.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Advanced Combat Tracker because of this error.

Program: Advanced Combat Tracker

File: C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Core\73d4c7241519af17f6f645768e72fed4\System.Core.ni.dll

The error value is listed in the Additional Data section.

User Action

1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.

2. If the file still cannot be accessed and

- It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.

- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.

3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.

4. If the problem persists, restore the file from a backup copy.

5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

Additional Data

Error value: C0000242

Disk type: 3

I tried checking on that file in error 3 - the assembly directory has no sub directories and no file named System.Core.ni.dll (I probably don't know what I'm doing).

EQAditu

File Explorer knows this is a special folder known as the Global Assembly Cache and is showing you a special view of it.  It would do the same for the Windows Fonts folder.  But it should still have "System.Core" even though it won't show you specific compiled versions of it.

If you don't have anything better, there's always CMD...

C:\>dir C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Core\78c59c9ab6aec297168a747e3c2d0ce0
 Volume in drive C is 1000a
 Volume Serial Number is 6290-85D8

 Directory of C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Core\78c59c9ab6aec297168a747e3c2d0ce0

11/13/2020  04:01 PM    <DIR>          .
11/13/2020  04:01 PM    <DIR>          ..
11/13/2020  04:01 PM         3,324,416 System.Core.ni.dll
               1 File(s)      3,324,416 bytes
               2 Dir(s)  292,741,480,448 bytes free

Of course, this just shows the file and you can't tell if there's anything wrong with it.

The error code is a strange one that I've never seen before: https://www.hresult.info/FACILITY_NT/0xC0000242

Anyways, there's something particularly wrong with your Windows install.  It could be a one-time corruption of files, it could be a failing disk drive that will get worse.

In general, here are some tier 1 tech support commands to try:

CHKDSK /F
SFC /SCANNOW
DISM /Online /Cleanup-Image /RestoreHealth 

arcticxdeath

Ah, I was afraid of that... Well, thanks for the help and thanks for the app, when my Windows works (apparently), it is great to use.